Support
Have you watched our HOW-TO Videos?
(Do this first – before asking a question)
- Working with files & folders
- Working with individual files
- Managing groups and users
- Security: group access to files
- Uploading files
- Downloading files
Support Request Forums & Resources
We have recently started using Get Satisfaction for our support forum. Please follow this link to log all support requests.
Support Contact Details
During business hours (Australian EST):
Please call: + 61 7 3832 4077
For after hours support please email:
support@ourdisk.com
or fill in the form below and we will address the issue asap.
Support Videos
Working with Files & Folders
Working with Individual Files
Managing users & groups
Security: Group access to files
Uploading files
Downloading files
Who depends on OurDisk?
Latest news
Video streaming released
OurDisk proudly announces video streaming in our latest upgrade. Due to high demand from our media agency clients, OurDisk has now introduced video streaming. Watch videos right inside OurDisk without downloading them.
It’s a great way to share daily rushes or location shots with your production team within minutes.
Here’s an example:
You have filmed your day’s rushes [...]
OurDisk is 2!
After much fanfare, we have finally released the new and improved Version Two of OurDisk. Version 1 was all about finding out what our customers really wanted, now version 2 delivers on 98% of all the requests for various functionality and feature requests, plus some smarts that our talented development team have added to make [...]